New Technical help chatbot (Beta)
We're excited to introduce our brand-new chatbot (currently in beta testing), designed to provide you with 24/7 technical support. As with all new ventures, our chatbot is still in the learning phase, so we appreciate your patience and understanding. If you encounter any quirks or unexpected responses, please let us know.
If you can't find the answer you're looking for, please email us at uktechnicalsupport@forbo.com and one of the team will get back to you (within normal working hours).
Select 'MORE' to learn how to get the best results from the chatbot.
To get the best results, try to use concise, specific prompts and avoid ambiguity. So for example, rather than ask “Tell me about Tessera”, which is open to much ambiguity as there are many different products that fall under that brand. modify the question to be about a specific range or specific technical query regarding a range.
For example,
“Can you give me details on Tessera Teviot”
“How do I clean Marmoleum Real”
“What entrance flooring system is best for moisture absorption”
“What thickness is Safestep R11 available in”