As promised in the last issue of Cutting Edge, we’re now rolling out ForbOnline… a new and convenient way to manage your Forbo Flooring Systems account.
Much more than a simple order placing service, ForbOnline also allows you to request quotes, check that products are in stock (in real time), arrange returns, browse through your order history, track your deliveries and lots more besides.
Have you registered yet for ForboOnline, the new and convenient way to place orders and manage your Forbo Flooring Systems account? And if you’ve already registered for our innovative online service, have you started to use it? Perhaps to check stocks or track deliveries, first thing in the morning before our hardworking customer service advisors have arrived at their desks? Or perhaps to place a raft of orders or arrange a return at the weekend or in the evening when you’re catching up on all your admin?
If you are one of the many who have already come on board, you’ll know we’re not kidding when we say it’s such a quick and easy system to use that you can place an order in just 60 seconds. Don’t believe us? Well take a look at the VERY SHORT(!) video at www.forbo-flooring.co.uk/forbonline and we’ll show you the process. Just a few clicks and it’s done.
Did you know you can browse your order history online too, and request quotes? We’ve provided handy prompts too, alerting you to alternative product versions, appropriate flooring accessories and ‘add-ons’ you might want to consider.
“Having first created a ForbOnline account in September 2018, there are now seven members of our team who use ForbOnline. Being able to check if a product is in stock and to place an order, without having to lift a phone, has really helped my team to save time and work efficiently. Another of our favourite features is the fact that ForbOnline tells you which welds and accessories are recommended for individual products - this is extremely helpful especially with new products. If you’re looking to save time and place orders quickly and efficiently, I would recommend ForbOnline!”
MARK HUGHES – CARPET & FLOORING MANCHESTER