Choose your country

Pulldown 2
Pulldown 2
Pulldown 2
Pulldown 2
Pulldown 2
Pulldown 2
Pulldown 2
Pulldown 2
Pulldown 2

Important Information about your orders & deliveries

On Friday 26th May there will be a scheduled down time of our SAP mainframe system, which has been planned to accommodate an essential system upgrade. We anticipate this planned work to be completed by 8.30am on Tuesday 30th May. 
  
During this period, the following actions will not be possible:

• Processing of new orders
• Modification of existing orders
• Live stock checks
• Execute the shipment of existing orders

Forbo Truck

Our Customer Service and Credit Control Departments will be working normal office hours on the 26th and will try to answer all your enquiries.  However, new orders and the more complex enquiries will be responded to and confirmed on Tuesday 30th May, once we have a full operational system. 
 
Our sample department remains open and unaffected during this period.
 
Orders placed post 12pm on Thursday 25th May will be available for delivery from Wednesday 31st May onwards (subject to product lead-time and availability and credit status). 

Orders confirmed for delivery on Friday 26th May will not be affected.

If you have any further questions please don’t hesitate to contact your Customer Service Representative to discuss further.

North, Midlands, London & South East: 0800 0282 162
Scotland & South West: 0800 0935 258
Nuway enquiries: 01773 740 688
Residential enquiries: 0800 0935 846
info.flooring.uk@forbo.com

Samples department: (remains unaffected)
Tel: 0800 731 2369
samples.uk@forbo.com