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Tessera & Westbond Carpet Tiles FAQ's

Listed below are the most frequently asked questions about our Tessera & Westbond carpet tile collections.

If you would like to download technical/environmental specifications, BRE results, NBS specification, please visit the Tessera & Westbond downloads section.

For installation, cleaning & maintenance guides and videos, please visit the Installation & Floorcare section.

All available BIM objects for our Tessera & Westbond carpet tile collections can be directly downloaded from the BIM page.


Are Westbond Wool carpet tiles moth proof?

Are Westbond Wool carpet tiles moth proof?

With chemicals ceasing practice after tighter UK and European legislation on chemicals, the control is now achieved via cleaning and maintenance - as an absolute minimum vacuuming every 3 months will destroy the conditions required for infestation. Regular vacuuming would be expected to be carried out at more frequent intervals than this if the manufacturer's guidance is followed.

This is much more a natural way of control and is viewed as being better for both the local and wider environment.

For further information on cleaning of Westbond carpet tiles visit out Installation & Floorcare page

Can I install Tessera carpet tiles over an underfloor heating system?

Can I install Tessera carpet tiles over an underfloor heating system?

Yes, but specific pre and post installation guidelines must be followed to ensure stability of the adhesive and integrity of tile fitment.

What is the TOG value of a Tessera carpet tile

All bitumen backed Tessera carpet tiles have a typical TOG rating of <1 TOG

Can all Tessera carpet tiles be uni-directional fitted?

Can all Tessera carpet tiles be uni-directionally fitted?

Nearly all Tessera product ranges can be installed in a uni-directional/monolithic style but certain linear designs e.g. Barcode should be installed in a tessellated or quarter turn to provide optimum aesthetic.

Can Tessera carpet tiles be loose laid or taped like Flotex for small installations?

Can Tessera carpet tiles be loose laid or taped like Flotex for small installations?

No, we recommend an all-over application of Eurocol adhesive 542 Eurofix Tack Plus or Eurosafe Special to perimeters or where periphery tiles are not constrained by walls/fixtures etc.

A 'magnetic back/strip' option is available for fitments over certain raised metal access panel installations.

Can I use an underlayment with Tessera carpet tiles?

Can I use an underlayment with Tessera carpet tiles?

No, Tessera carpet tiles must be direct stuck to a prepared subfloor; however, an enhanced 'Softbac' backing is available for enhanced wear (10-15 year guarantee), underfoot comfort, thermal and acoustic properties.

The product literature states that I can lay some carpet tiles broadloom - why can I still see joints?

The product literature states that I can lay some carpet tiles broadloom - why can I still see joints?

The term broadloom refers to the direction of laying the tiles and is a laying option for some ranges. Where broadloom installation is a laying option, the expectation that a seamless finish will be achieved from the first day of laying will not always be met. All carpet tiles require some amount of time to settle under normal foot traffic and maintenance and the joints will become less visible.

This time for this to occur will depend on a number of factors. For example, low loop tiles generally take longer than tile with a higher pile height and tile joints are usually less visible in darker colours immediately after installation than light colours. Where settlement is needed this could take several weeks and is perfectly normal.

How can I find out the acoustic properties of Tessera carpet tiles?

How can I find out the acoustic properties of Tessera carpet tiles?

Our Tessera dB ratings can be found in the carpet tile download section.
Forbo Tessera dB ratings

dB ratings